How do I return an item?
We do not accept returns or exchanges unless there is an error or defect on our part. You must contact us within 48 hours of receipt of package for return authorization. A store credit or exchange will be offered. We do not refund cash/credit. In the extreme case we may decide to do so, you will be charged a 20% restocking fee.
Shipping charges are non refundable. If your order is incorrect or missing an item please notify us via email at firstname.lastname@example.org within 48 hours of receipt of package for correction.
***IF YOUR ORDER IS RETURNED TO US DUE TO INPUTTING AN INCORRECT ADDRESS ON CHECKOUT, YOU WILL BE RESPONSIBLE FOR PAYING THE SECOND SHIPPING COST ONCE THE PACKAGE IS RETURNED TO US*** PLEASE CHECK YOUR SHIPPING ADDRESS CAREFULLY BEFORE CHECKING OUT!!!
We do not cancel and refund orders once they are placed. In the extreme case we may decide to do so, you will be charged a 10% restocking fee. Shipping charges are non refundable.
*******PLEASE NOTE OUR DYE LOTS CAN DIFFER FROM TIME TO TIME SLIGHTLY WHICH IS OUT OF OUR CONTROL, BY PURCHASING THIS, YOU ACKNOWLEDGE THIS FACT and these products are NOT eligible for returns due to color variation*********